Delete your account
Last updated: 3 November 2026
This page explains how to delete your account and game data in the MyGameZone poker games – Social Poker Holdem, The Poker Club Pro, Global Poker and Blue Chip Poker – including accounts played through Facebook and Facebook Instant Games.
How to request deletion
- Send a request in either of these ways:
- e-mail contact@mygamezone.app with the subject Delete my account, or
- in the game open Messages › Contact support and write that you want your account deleted.
- Tell us which account it is: the game you play and your username. If you play through Facebook, give your name as it appears in the game. If you write by e-mail, write from the address of your account if you have one.
- We may ask you to confirm that the account is yours. Then we delete it within 14 days and confirm by e-mail or by a message in the game.
What is deleted
- your account and profile (username, e-mail address, avatar, Facebook ID);
- chips, VIP time, gifts and other items on the account – they are lost and cannot be restored;
- your friends list, private messages and support conversations;
- your game settings and login tokens of the mobile app.
Hands you played and records of other players’ actions at the same table stay in the game history anonymised, without anything that identifies you.
What we have to keep
- records of payments – as long as tax and accounting law requires;
- security records (for example of blocked logins) – only as long as needed to investigate abuse;
- backups – overwritten automatically within 7 days.
Played through Facebook?
You can remove our game from your Facebook account in Settings & privacy › Settings › Apps and websites (for Instant Games: Instant Games). This stops the game from receiving your Facebook data. Removing the app on Facebook does not delete your game account and chips by itself – to delete them, send a request as described above.
More information
How we use and protect your data is described in our Privacy policy.